[Resolved]  Mahadiscom — Erratic billing for past 5 years - Consumer no[protected]

Address:

Mumbai City, Maharashtra

Dear Sirs, Re :Consumer no[protected] Erratic billing for past 5 years and the current bill dt 25/06/14 for Rs 68690, including Rs 17, 157 towards the current cycle We refer to our earlier communication dated July 7, 2014 and June 25, with MSEB Officials at Nerul, pointing out that the complaint has to be treated differently – that is as a consistently erratic billing history for the past five years. There is certainly something beyond what is obvious–things like wrong meter or high meter reading on account of wiring etc. We have, however, made the payment against the bills, under protest. There is significant increase in the consumption shown – from an average of 300 units in[protected] to 600 units in 2011-12 to High billing of 1500 units for June 2015. Our lifestyle has changed to warrant five- fold increase in consumption.! 600 units in April may be taken given the necessity to solve the issue somehow but 1242 units in May and 1510 units in June are atrocious! We have been consistently reporting the problem but the problem persists. Kindly get to the root of this issue and let us resolve it together . Please do not insist on payment of further bills till the problem is resolved, as a middle class family cannot bear such burden. To begin with, kindly have the meter reading checked immediately and get to the root of the problem and treat the amount deposited as deposit. Regards P G Krishnan H1-2/4, Paradise CHS, Sector-7, Sanpada, Navi Mumbai Consumer no[protected]