Mahadiscom / Mseb / Msedcl — excess amount recovered - consumer no.[protected]

chetan tole

from Mumbai, Maharashtra

Address:

Thane, Maharashtra

Consumer No :[protected] Billing Unit : 4706 : VIRAR East S/DN Sir, With a sense of dissatisfaction, I am writing this to you with a sincere request of your kind attention and resolution of the issue. This may be the 2nd occasion when I am forced to write such an e-Mail on the same subject matter. Please treat this as an urgent issue and do the needful. No one is staying in that flat and it has been vacated from October 2014. Till May 2015 MSEDCL has charged us Rs. 450 per month. After putting a complaint for last 2 months we had not charged a single rupee but started deducting the same from the previous deposit. From the month of August again they are charging us the nominal value of Rs. 90 per month but what about the excess recovered for the period Oct 2014 to May 2015. Please let us know how we can have the refund of that excess amount paid or either kindly adjust it for the future bills. Regards Chetan

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Mahadiscom / MSEB / MSEDCL customer support has been notified about the posted complaint.

Oct 08, 2015

Updated by chetan tole Consumer No. :[protected] Billing Unit - 4706/Virar East SDN/Phone No. [protected] Old Consumer No. : RL-66394 Meter No. : [protected] Dear Sir, With a sense of dissatisfaction, I am writing this to you with a sincere request of your kind attention and resolution of the issue. I am forced to write such an e-Mail on the subject matter. There is hardly consumption of an average of 250 units for every month and suddenly the bill for the period 15.08.2015 to 15.09.2015 shows that we have consumed 366 units. How can it would be possible we dont have any such kind of gadgets / appliances which could have consumed high electric units. I am also attaching herewith my bill for the said mentioned period. In this regard, I sincerely request you to probe the matter and resolve the issue, as I strongly suspect that the meter reading is not being done correctly and an abstract average billing is being provided to us on the electricity bill. Please treat this as an urgent issue and do the needful. Regards Chetan Tole Panchsheel Apt. Flat No. 403, Manvelpada Road, Kargil Nagar, Virar (E), Dist. Thane - 401303 Cell Nr. [protected]