[Resolved]  Mahanagar Gas Limited — Over and Excessive billing

Address:Thane, Maharashtra

I the undersigned have complaint for MGL, I am user of MGL PNG Gas service since many years, it has been observed Excessive and Over Billing. Bills have started coming Rs.2500+ which is alarming. When we were LPG user, 1 Cylinder used to serve for 1.5Months Issue needs to be addressed by MGL on priority, checking the Meter etc, to set right the over billing issue. CA :[protected] BP : [protected] Urgent help solicited... Tried escalating on the numbers given behind the bill, none of them pick the phone. Complaint in Charge : Mr. Rishi Kumar - Asst Manager[protected]Ext - 4549) Nodal Officer : Mr. Rohintan Elavia - Manager[protected]Ext - 4535) Appellate Authority : Mr. Devendra V Shastry[protected]Ext - 4530) On the website there has to be grievance cell with valid Emails.
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Aug 14, 2020
Complaint marked as Resolved 
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WHY NO REPLY...???...EXCESS BILLED AWAITING FOR REVISED BILL‏ I HAVE MAILED 10 TIMES AT : [protected]@mahanagargas.com, [protected]@mahanagargas.com BUT NO REPLY AT ALL... FOLLOWING ARE MY MAHANAGAR GAS ACCOUNT NOS.[protected] [protected] My each bill till now is around rs. 330 - 340 only. but this TIME i am billed with rs. 658/- can u clarify for high amount bill. your meter reader person never visits and simply in bill i am messaged home premises lock. each time how my home will be locked and in my premises many users messaged with same how can each ones home is locked. this means ur person never visits and just u want to fool with high amount bill as charging average bill. SO I AM AWAITING FOR REVISED BILL WITH CHARGES AS EARLIER BILLS. ALREADY INFORMED AND AGREED BY UR CUSTOMER SERVICE PERSON MR. SANTOSH MHATRE BY LODGING COMPLAIN NOS. 2571284 / 2571313. KINDLY SEND ME REVISED BILL FOR BOTH MY C.A NOS. CONTACT DETAILS OF MAHANAGAR GAS KEY PERSONS : KIND ATTN. : MR RISHI KUMAR COMPLAINT IN-CHARGE - ASST. MANAGER [protected]@mahanagargas.com, [protected]@mahanagargas.com Complaint in Charge : Mr. Rishi Kumar - Asst Manager[protected]Ext - 4549) Nodal Officer : Mr. Rohintan Elavia - Manager[protected]Ext - 4535) Appellate Authority : Mr. Devendra V Shastry[protected]Ext - 4530)
WHY NO REPLY...???...EXCESS BILLED AWAITING FOR REVISED BILL‏ I HAVE MAILED 10 TIMES AT : [protected]@mahanagargas.com, [protected]@mahanagargas.com BUT NO REPLY AT ALL... FOLLOWING ARE MY MAHANAGAR GAS ACCOUNT NOS.[protected] [protected] My each bill till now is around rs. 330 - 340 only. but this TIME i am billed with rs. 658/- can u clarify for high amount bill. your meter reader person never visits and simply in bill i am messaged home premises lock. each time how my home will be locked and in my premises many users messaged with same how can each ones home is locked. this means ur person never visits and just u want to fool with high amount bill as charging average bill. SO I AM AWAITING FOR REVISED BILL WITH CHARGES AS EARLIER BILLS. ALREADY INFORMED AND AGREED BY UR CUSTOMER SERVICE PERSON MR. SANTOSH MHATRE BY LODGING COMPLAIN NOS. 2571284 / 2571313. KINDLY SEND ME REVISED BILL FOR BOTH MY C.A NOS. CONTACT DETAILS OF MAHANAGAR GAS KEY PERSONS : KIND ATTN. : MR RISHI KUMAR COMPLAINT IN-CHARGE - ASST. MANAGER [protected]@mahanagargas.com, [protected]@mahanagargas.com Complaint in Charge : Mr. Rishi Kumar - Asst Manager[protected]Ext - 4549) Nodal Officer : Mr. Rohintan Elavia - Manager[protected]Ext - 4535) Appellate Authority : Mr. Devendra V Shastry[protected]Ext - 4530)

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    +91 22 2401 2400
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    G-33 Block, Bandra-Kurla Complex, Bandra (East), Mumbai, Maharashtra, India - 400051
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