Mahanagar Telephone Nigam — Frequent disconnection of landline and erratic WiFi

Address:

Mumbai City, Maharashtra

Respected Authority, I have a resedential fixed landline and WiFi internet connection provided by the above mentioned company. However, my telephone line has been disconnecteed four times just in the past week, which also leads to an erratic connection to the internet. On every occasion the sequence is that, my line gets disrupted, I lodge a complaint, services are restored the next day and disrupted again in a few hours. This sequence has been repeated far too often in a short span of time, for it to be a routine matter. I suspect that someone is deliberately tampering with my line. Please look into this situation at the earliest.