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Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

1.6
Last updated Mar 28, 2024
Complaints 2905
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930
Unresolved
1975
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Mahanagar Telephone Nigam [MTNL]
Customer Service Contacts

Mahanagar Telephone Nigam [MTNL] Phone Numbers

Phone
+91 98 6811 2345
145
81
+91 11 2431 0212
45
31
+91 11 2335 6666
41
39

View more phone numbers

Mobile
+91 11 2332 7225
42
33
Fax
+91 11 2335 7777

Mahanagar Telephone Nigam [MTNL] Website

Mahanagar Telephone Nigam [MTNL] Head Office Address

5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road
New Delhi
New Delhi District
Delhi
India
110003

Mahanagar Telephone Nigam [MTNL] reviews & complaints page 77

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R
Rushabh Karia
from Mumbai, Maharashtra
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Broadband complaint unresolved

Address:Mumbai City, Maharashtra

Ref telephone no.[protected]Ramnik Karia) I have recently booked a new broadband connection with MTNL Mumbai for a plan of 8MBPS speed The speed that I am getting currentlty is 2MBPS only while MTNL has been charging me for the 8MBPS plan unecessarily I have booked several complaints, but no action has been taken yet, all I get in response is a message the next day saying that "your complaint no.******** has been resolved" while nothing...
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rahullakhwani
from Mumbai, Maharashtra
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Network

Address:Mumbai City, Maharashtra

Dear sir, I have a sim card of dolphin mtnl, My number is [protected], i have given complaint on 1503 but they are not taking any action on my complaint, my complaint is i am not getting network in my area for call and also for a 3G...
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R
rajeeva_k
from Delhi, Delhi
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No Dial Tone in Landline Phone

Address:New Delhi, Delhi

My MTNL landline phone no.[protected] has been dead for the past about 3 weeks. I lodged a complaint [on the automated complaint registration service of MTNL] on 27/03/2015. However, no MTNL service person has come to attend to the complaint for the past 10 days and the phone continues to be dead with no dial tone. There has been no way of reaching some one in MTNL to ask for an early resolution of the problem or to complain about the complaint...
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S
Sanjay Ku Sahoo
from Noida, Uttar Pradesh
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Request for Cancel my MTNL Wifi Service.

Address:New Delhi, Delhi

Dear Sir, I would like to you to cancel my MTNL Wi-Fi service. My land line telephone No. Is 26646536 in the name of Mr. Sahoo Sanjay, Flat No.4, 2nd Flr, Lord Krishna Apt, Prop No. 195/198, Ward No.6, Mehrauli, ND-110030. I no longer wish to continue the MTNL Wi-Fi service. I request you to cancel my MTNL Wi-Fi service with immidiate effect. Thanking You, Sanjay Ku Sahoo Enclosure: ID Proof...
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R
Ramnath Gupta
from Thane, Maharashtra
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Telephone

Address:Thane, Maharashtra

My telephone[protected] Any time telephone is not working up to 18 month we have complain many time your department is not taking any reactions we have complaint 10 times & your Department man is coming 1 time to check but still the telephone is not working properly 2, 3 days dail tone possible then after 2, 3 days telephone is getting dead but the bill is coming time to time we are paying the bills time to time check our on record we...
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D
devang555
from Mumbai, Maharashtra
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bad service

Address:Mumbai City, Maharashtra

dear sir, i lata chandresh modi had made many complaint for my mtnl internet connection line .. but there is no responce from mtnl office i am facing many problem because of this...one of the warst service that i ever seen my telephone number is 28145552 bhayander wset thane sir please look in this matter and slove as fast as possible yours faithfully, lata modi...
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H
Hmk
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MTNL POOR QoS

Address:Mumbai City, Maharashtra

Why do we have very poor technical team in the back end to support a company like MTNL. Why is MTNL senior management not looking into the back end support. What stops them to strengthen the back end technical team. It's always easy to sell products and services with government funding however to maintain the same with good quality of service. I am surprised even i[censored] mark email to DGM level we still do not get response from the local...
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Address:New Delhi, Delhi

2 times Complaint done on 198 .. Nigther any body called nor visited. When Check again on 198 it says complaint solved and gives new complaint no. Not even having anybody's Phone no of TKD. thanks Nanda kumar 44 suraj apartments pul pehladpur dda mig flats new delhi -110044 pHone no 26364636 Mobile : [protected]...
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Pankaj Vardhan
from Pune, Maharashtra
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LINE NOT INSTALLED OF WORK ORDER 3237 DATED 17/3/15

Address:Mumbai City, Maharashtra

i have been following up for my new connection past 5 days of which no connection has been done still. the wire man name dubey just gave me the telephone instrument on 24/3/15 & said that in the evening will come & install, which till date didnt come. i followed up for my problems to everyone including the area person on 23002600, he said its not my duty. when contacted the area manager on 24145556, they spoke rudely that for all...
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V
VAIBHAV R DOSHI
from Mumbai, Maharashtra
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NEED CALLS DETAIL FOR 9969666146

HI I NEED MY CALLS DETAI FOR MY NUMBER [protected] & [protected] FOR LAST 6 TO 9 MOUNTH I HAVE LOST SOME IMPORTANT CONTACT & I AM NOT GETING ITSO KINDELY COPRATE & HELP ME FOR THIS IF THERE ARE ANY CHARGES I AM RADEY TO PAY FOR IT BUT SOLVE MY PROBLEM...
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D
datal38
from Mumbai, Maharashtra
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MTNL Wifi Problem Since last 3 Months

Address:New Delhi, Delhi

Respected Sir I am facing MTNL WiFi low speed, disconnection etc problem since last 3 months. I am using Freedom 795 Combo Plan and my Telephone No. is 25495583. Since day one of this WIFI connection I am facing regular disconnection of WIFI even if WIFI is working speed is so slow that I can hardly open a single webpage. I am constantly approaching to MTNL about this issue but till date no action has been taken. I fail to understand being...
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D
dhiren
from Mumbai, Maharashtra
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No Broadband service

Address:Mumbai City, Maharashtra

I have taken MTNL Broadband Service from last two months. But I never got proper service from them. I am loosing ADSL connection all the time and every time I complaint them they give me complaint number and then after some time message me that "Complaint Attended" but no solution of my problem....
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M
MUKESH HASMUKHLAL KOTHARI
from Mumbai, Maharashtra
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security deposite not refunded

Address:Mumbai City, Maharashtra

We have surrender our Landline connection telephone no. 28922168 at Borivli east on 17.10.2014 & we have paid last bill received on 14.09.2014 for the period 01/.7/2014 to 31/.08/2014.At that time authority has informed security deposite amount will refund within 30 days. Till today we have not received the same....
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R
RAPAPIAA
from Delhi, Delhi
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Broadband not working properly

Address:New Delhi, Delhi

Sir, I have broadband connection of MTNL . But last two weeks this connection is not work propperly . The ADSL UNSTABLE in modem. I already register a compalin to 1504 . But there is no any action from your customer care executive . please solve this query earliest. My MTNL No.[protected] My personal mobile no.-[protected] Thank you.. regards.. Rahul singhal...
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A
ashishnegi005
from New Delhi, Delhi
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Deadline issue

Address:New Delhi, Delhi

Dear all I am the customer of MTNL Using service from past 2-3 years, Recently i shifted my Home to Deoli village, near sangam vihar on last year june. from then till now onwards i logged lots of complaint related with drop connections. This month i logged 4 complaint for dead line issue. Everytime line man came and fix the broken line. and now there are more then 6-7 joints on my telephone line. please check my issue as i need permanent...
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S
Sidgupta0306
from Delhi, Delhi
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Suspicious usage

Address:New Delhi, Delhi

I would like to raise the issue o[censored]tter mismanagement of the MTNL services, more than half of the month the landline is not working, one cannot lodge complaint on their website, they have a faulty page. I doubt misuse of my landline number 29553437 from the exchange, more than 4 years my billing has been normal less than 200 calls a month, and immediately I see 984 calls being recorded by them. This is really disappointing to se, the...
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E
ergovindram
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Wrong deduction

Address:New Delhi, Delhi

Dear sir, I am govind ram my mob no.-[protected] (mtnl delhi) has been deducted rs.137 wrong charges. as per record i have set a limit of data usage within my data pack the charges has been also deduct. so please help me to refund my balance of rs.137....
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R
Rubor
from Mumbai, Maharashtra
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(poor) intermittent internet service

Address:Mumbai City, Maharashtra

Lodging complaint with MTNL has become a routine to ascertain service availability. Most of the time the complaint is about intermittent connection or low speed .Every time I lodge a complaint MTNL people call back to check the problem, but no response their after . My current Internet plan is 650 unlimited combo, my plan provides unlimited download and an ideal Internet speed of 1mbps technically ~800-900 kbps whereas in actual I get 250...
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B
bowl
from Delhi, Delhi
Jan 10, 2022
This thread was updated on Jan 10, 2022
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Mobile prepaid online recharge deducted but chage failed and refund not done

Address:Mumbai City, Maharashtra

I have made an online recharge of Rs. 500 on MTNL mobile no. [protected] on 24/02/2015 but recharge was not done and shown as failed. Refer Transaction ID.SBI[protected] from Mumbai. If recharge has failed then my amount of 500 rupees should be credited to my SBI account. Kindly take a serious note of the complaint do the needful urgently....
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Pankaj R Tiwari
from Mumbai, Maharashtra
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Postpaid to prepaid request - 9869085021- Mumbai

Address:Mumbai City, Maharashtra

I approached MTNL Customer Care in Khar -W Mumbai telephone exchange and submitted all documents as required and was told request will be fulfilled in 3hours. Nothing happened. Just at 8:45 pm today received SMS that order ID COM0636722 is processed successfully. Still unable to top-up / recharge. No satisfactory reply from exchange officials or helpline no. 1503. Please guide me. -Thanks., Pankaj Tiwari Mobile No. [protected] Mumbai...
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