[Resolved]  MTNL Broadband 512kbps Unlimited — Not getting speed of 512 kbps

Hi Sir,

I have taken a Broadband connection from MTNL on 14th of May 2009. My plan is 512 kbps Unlimited Plan.
User Id is: 29946174
Name: Afzal Naseem
But from the starting of my connection I am getting only 150-200 kbps speed. I already make a complaint on 1504 customer care and as well on send mail to [protected]@bol.net.in. But still i am facing the similar problem. If Mtnl people can't give the speed of 512 kbps. Kindly change my plan to 256 kbps Unlimited. So, I will not have to pay 1299/- p.m.
Or otherwise if i got the speed of 512 kbps, that will be great.
I will be greatful to that person, or Team who will solve this problem.
Waiting for your kind help in advance.
- Afzal Naseem ([protected])
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Aug 14, 2020
Complaint marked as Resolved 
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MTNL — Corrupt illiterate Staff worst service

Last Month I had applied for Shift of Add to MTNL and onthe spot they issued the workorder for the same and inform me that it will be done within 3 days... But it was not done since one month so I personally went to check the status they informed me that they cant transfer my line to my new address which is just 2 buildings away from my old building. On pressurising them they inform me... KHARCHA LAGEGA... unofficial... when I didnt agree they ask me its not possible and I was forced to cancle the the line... now they are harrassing me for refunding my deposit... I will be moving to consumer court for this issue...
So i would like to share my view as not to go for MTNL as there are may private good companies providing the landline facility...

MTNL (Broadband) — Not get MTNL Broadband connection yet

i have register with MTNL on 15/5/2008 for plan Tri B Combo unlimited. I got the telephone connection on 18/5/2008 but, till now i did'nt get the broadband connection. They told me that they don't have port for the broadband connection.

Is there any way to i get all the paid amount refund.
No point fighting with stubborn MTNL unless the deposit amount is substantial. Good to see you have deicided to move on with another service provider.

MTNL — Non Changing of Broadband plan and ill support offered by the employees

Phone Number[protected]
The number given by the MTNL call representative was 48000098.

I had called 1500 on 30th of November for the plan change and confirmed with your call representative to change the plan and was assured by the representative of the plan change( i wanted to change from 749NU to unlimited 256.). I had reconfirmed on 1st December if my plan had changed or not and was told by a female employee that changes would be implemented from the evening of 1st December.

Now it has occured that due to a technical fault in MTNL's system the OD was produced for 1st of december and the change would be applicable from 1st of January and i have to pay any additional usage charges @ 1rupee per mb. ( What i can't understand is that why should i pay for MTNL's fault )

Please find a solution asap as i am not prepared to pay any additional usage charges because of MTNL's negligence.

Please track the time of the call when 48000098 number was issued by your representative and you would be able to see that the call was made on 30th of November.

Please find a workable solution for this as i have already contacted helpdesk, MTNL office and 1500 and nobody is the least bothered.
This is not the kind of support that is expected from such a big company.

Regards
Deepu MUraleedhar
mtnl sucks!
they never give proper speed
better switch to tata photon broadband plan which gives 384kbps for rs.1100 without any hassle
ritesh u are absolutely right
mtnl really sucks
thay never give proper speeds
it is a wise decision to quit mtnl and go for some good internet service like airtel or tata photon broadband
i agree mtnl is not good enough
as said beore they never give proper speeds
I am not agree with this complaint i know MTNL services are not good but in speed point of view it's good due to govt organization pple who works here not give proper service, otherwise this is very good.
i am having the same problem,
i earlier had 256 kbps connection, and i asked for it to be changed, they are now charging me for a 512 kbps connection but are providing me with a speed of 200 kbps
i tried send an email but those ppl gave me a invalid email id

ps- can someone please give me thi email id of mtnl complaint department
Hi Sir,

I have taken a Broadband connection from MTNL on 14th of May 2009. My plan is 512 kbps Unlimited Plan.
Phone No:[protected]
Name: M.Selvakumari
But from the starting of my connection I am getting only 150-200 kbps speed. I already make a complaint on 1500 customer care and as well on send mail to [protected]@bol.net.in. But still i am facing the similar problem. If Mtnl people can't give the speed of 512 kbps. Kindly change my plan to 256 kbps Unlimited. So, I will not have to pay 1299/- p.m.
Or otherwise if i got the speed of 512 kbps, that will be great.
I will be greatful to that person, or Team who will solve this problem.
Waiting for your kind help in advance.
- Thiagarajan
Sir,

I have taken a Broadband connection from MTNL almost a year across. My plan is 512 kbps Unlimited Plan.
User Id is: 22443886
Name: Anurag Gupta
But from the starting of my connection I was getting 150-200 kbps speed and now I am getting only 25 KBPS . I already make a complaint on 1504 customer care and as well on send mail to [protected]@bol.net.in earlier but there is no response of the mail . But still I am facing the similar problem. The MTNL people can't give the speed of 512 kbps.
Or otherwise if i got the speed of 512 kbps, that will be great.
I will be greatful to that person, or Team who will solve this problem.
Waiting for your kind help in advance.
welll blooddy hell with these situation man i m having 512 kbps broad band man now even getting proper 128 kbps speed man help me out neither i will change my plan its better to chose another one thn to [censored] our mood huh

mtnl unlimited speed 256kpbs — not getting proper speed

hello sir last 2 month the downloading speed is only 2 to 3 kbps please give me a exact speed of my broadband connection.
I was complaint a lot of time but u didnt give me any reply ..... so please this time do some action about my net speed
SPEED OF MY BROADBAND COPNNECTION NUMBER 28033439 IS VERY SLOGY PL UPGRADE IT IMMEDIATELY.
this connection is just bull nothing else because i have taken net connection on 28 july 2009 but it gives speed 12 kbps to 80 kbps but its speed should be around 900 kbps thats why it is just bull beause i have taken the connection of 2 mb speed but give so much less speed that's why the person who take the resposibility of this cobnnections are just a of money nothing else ...
i just want a solution of this problem other wise i will not be good at all.


this connection is just bull nothing else because i have taken net connection on 28 july 2009 but it gives speed 12 kbps to 80 kbps but its speed should be around 900 kbps thats why it is just bull beause i have taken the connection of 2 mb speed but give so much less speed that's why the person who take the resposibility of this cobnnections are just a of money nothing else ...
im also having the 512kbps connection from mtnl and im getting a speed of nowhere near 30kbps mtnl sucks!!!
OK! You are stupid.. thats all i can say.. what you are stating here is the Downloadspeed!
there is something called the download speed and the broadband speed...
at a 512 kbps broadband speed be happy that you are getting 150-200kbps download speed, us users only are able to get a 60kbps... which is the true speed!
"OK! You are stupid.. thats all i can say.. what you are stating here is the Downloadspeed!
there is something called the download speed and the broadband speed...
at a 512 kbps broadband speed be happy that you are getting 150-200kbps download speed, us users only are able to get a 60kbps... which is the true speed!" - Very correct

Actually the thing is for a 512kilobits connection which u have u should get 60kilobytes(512/8) of down speed. But your getting 150-200kilobytes downtime. Now let me say one thing ur a computer illiterate. U r getting 3 to 4 times of increased speeds because mtnl provide a connection of 2mbps for the first two months for ur new connection. So b happy for paying 1/5th for the downspeed u r paying right now...After two months u will see ur real speed. NOOBARD.
Hahahaha.. what perfect u have said Satan.. i totally agree...
dese noobs are gonna remain fools deir entire lyf...
good u told dem the real thing...

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