Mahanagar Telephone Nigam [MTNL] — Broad band not working at my home & NOBODY BOTHERS TO ATTEND IT.

Dear Sir,
It is irritating & disgusting that a Gvmt company like MTNL do not bother to attend the clients' complaint. "Acche Din Cub Ayenge?"
Since last 6 days I am lodging complaint on my Broad Band not working & have followed regularly over phone at MTNL Kashimira customer care office. See my complaint numbers- 9247, 7149, 8257, 2351 !! What is surprising is that the docates are closed without attending/ closing the complaint!! Infact I talked with the repairer person (Aryas Yadav- Mob-[protected]) who told that complaint is attended on 28TH Oct BUT the problem still persists. He told that card has been changed, burnt cable has been relaid!! Is there anybody to look to the customers? Why the docates are closed without attending it OR not at all looked into?
This is the reson why people tend to close MTNL phone & go for Reliance, TATA, Aittel etc as they look to their customers very sincerely.
When government companies are going to improve?
My telephone number is[protected]. Address- Srishti complex, Sector-3, Yamuna-A, Flat 13, Mira road-E, Thane.
Hope this is the last time I am lodging the written complaint else I am going "GRAHAK NYALAYA" .
Kindly reply me on my mobile [protected] (Wapp mob number-[protected]).
Hope “Acche Din Ayenge” !!
Regards,

Vijaykumar R Patil