Mahanagar Telephone Nigam [MTNL] — Complaint regarding tel. No 26196137

subhash5833

from Delhi, Delhi

Address:

New Delhi, Delhi

My tel 26196137 landline was dead since 16/05/2016. A comp. Was loodged on 17/05/2016 no. 278. The matter was thereafter pursued by me several times. But the complaint was not attended. I got a message from md mtnlcb on 21/05/2016 that it was attended. But my landmine is still dead and the comp. Was not attended. Hence, i lodged another online comp no. 632 on 21/05/2016.

The matter may pl. Be looked into urgently. I am a deputy secretary in the ministry of steel and i am required to do a lot of work from home. Hence, the telephone connection is absolutely necessary.

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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.

May 21, 2016

Updated by subhash5833 Complaint no, 278 lodged on 17/05/2016. On 18/06 i was informed by md mtnlcb that it was handed over to sh. Nand ram. I pursued the mtter regularly with mtnl.
Today (21/05/2016) i got a msg that the comp. Has been attended. But my phone is still lying dead. I was also given the no. Of ms. Lalita bhartdwaj, who happens to be the appelate authority.
I m a deputy secretary in ministry of steel. Since the lnd line is dead for the last 7 days, it is creating a lot of problems for me to keep in touch with our psus and sub ordinate offices scattered all over the country.

Hence the complaint may please be attended to on priority basis.