Mahanagar Telephone Nigam [MTNL] — Dead mtnl connection[protected]dwarka exchange-new delhi)

Address:

New Delhi, Delhi, 110078

Kind attn., of cmd, directors and mtnl officials,

I have an mtnl telephone connection. This was taken sometime in late 80’s when you had a monopoly that too by depositing 10000 rupees to get it on tatkal basis at that time.

At present i am using it as a wifi broadband connection only. I didn’t disconnect it, not because there are not far better alternatives, but may be due to an emotional attachment to a public sector “white elephant”.

However there were frequent disconnections; i made thousands of complaints; no resolution. Since there was no response for the normal complaints, i started sending it to all mtnl officials from cmd at the top to area manager – dwarka at the bottom.

Be frank you, almost 50% of your mtnl top officials are computer illiterates. They don’t even know how to open and checkup their official email accounts and the emails sent to them are bouncing due to “quota over”. (Perhaps their official emails are never opened at all….)

The mtnl dwarka broad band manager categorically mentioned that he will not attend my complaints at all as i am regularly highlighting unresolved grievances to all mtnl officials. Now for over a month the telephone and broadband is totally dead and the dwarka exchange mtnl is categorical…that they will not give life to this connection since i am making a regular “nuisance” by highlighting the consumer grievances regularly.

What should i do now, my dear mtnl official sirs……..???

Thanking you
With regards
Pk ravindranathan

— forwarded message —
From: ravindra nathan
Date: 5 october 2016 at 21:22
Subject: re : dead mtnl connection[protected]Dwarka exchange-new delhi)
To: [protected]@bol.net.in, [protected]@bol.net.in, k p singh, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, "agm (Pghq)", [protected]@bol.net.in, area manager badli, [protected]@bol.net.in, [protected]@bol.net.in, broadband area mamager, vasudha bhatnagar, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, vipan kumar, cgm ws, ashim sanyal, [protected]@vsnl.net, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@gmail.com, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@gmail.com, [protected]@bol.net.in, [protected]@bol.net.in, pratap singh, [protected]@nic.in, "[protected]@bol.net.in", [protected]@gmail.com, [protected]@bol.net.in, [protected]@bol.net.in, "[protected]@bol.net.in", [protected]@bol.net.in, [protected]@gmail.com, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, r s sharma, [protected]@bol.net.in, [protected]@bol.net.in, gm lc, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@gmail.com, "[protected]@bol.net.in", [protected]@bol.net.in, [protected]@bol.net.in, surinder kumar arora, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, mahendra kumar, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, raj. [protected]@deity.gov.in, "[protected]@bol.net.in", "[protected]@bol.net.in", [protected]@bol.net.in, [protected]@bol.net.in, umeshdongre. [protected]@nic.in, ddgpg-dot, naresh kumar jain, "[protected]@bol.net.in", broadband general mamager, anand parkash, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in
Cc: cmd & director finance, "director (Hr & eb)", director technical, govt director, govt director, independent director, independent director, "[protected]@googlegroups.com"

Kind attn., mtnl officials,

Mtnl dwarka deliberately harassing me; just because i am after them for their inefficiency in resolving consumer grievances.

Require the following urgently:-

1. Stringent action against mtnl officials harassing consumers
2. Immediate resolution of the dead adsl / telephone connection

Regards
Ravindranathan

—
Sent from my iphone