Mahanagar Telephone Nigam [MTNL] — MTNL Triband Usage showing a huge amount o[censored]sage which is not used by me

Address:Mumbai City, Maharashtra, 400013
Website:mtnlmumbai.in

My CA number is [protected] and I have subscribed to Triband post paid plan (ADSL Postpaid). My data usage limit at 4MBPS is 23552 MB.

For the past several weeks, my broadband usage is showing up as far more than I have actually used – in fact many multiples more. My entire limit of 23552 MB has been used up before the 12th of the month. In fact my usage history online is showing high usage for days when I was out of town (e.g. 30-Sep to 3-Oct) and the house was locked. On all other days also it is showing extremely high usage when I am sure that I have not used even a fraction of that

I have complained twice on the self care portal and 1504 both, but to no avail.
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Mahanagar Telephone Nigam [MTNL] customer support has been notified about the posted complaint.
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There is no network of Mtnl in my house and when I need to call urgently there is no network plzz solve this

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    Mahanagar Telephone Nigam [MTNL] Phone
    +91 98 6811 2345
    +91 11 2431 0212
    +91 11 2335 6666
    Mahanagar Telephone Nigam [MTNL] Address
    5th Floor, Mahanagar Doorsanchar Sadan, 9, CGO Complex, Lodhi Road, New Delhi, Delhi, India - 110003
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