Mahanagar Telephone Nigam [MTNL] — Phone number has been transferred from my company to another company without our consent

Address:	Mumbai City, Maharashtra, 400086
Website:	www.facoautomation.com

Consumer complaint:
We are faco automation, a2, ramp, ghatkopar industrial estate, ghatkopar west, off lbs marg, mumbai 400086. We are a small scale industry and sustaining in business by means of technology developments extensively for engineering industry.

I subscribed for a phone number from mtnl mumbai vikhroli branch (Land line number +[protected] for my company faco automation ( www.facoautomation.com and www.youtube.com/c/facoautomation ) with hard earned money from my company. This number is subscribed and connected to us since year 2010.

We have been using this number extensively for our business and expanding our business through marketing by providing this landline number to our potential customer. We got our business expanded day by day and the phone number widely used by our customers or potential clients through internet search engines. If searched through google search engine for “faco automation” we may get more than 10000 pages at any point of time and those pages having our contact details as mainly phone number as mainly +[protected].

We have no alternative phone number to use in our business for calls and for fax messages. Even this number has been used by our international clientele.

We are recently associated with a foreign company from korea for marketing their product all over india as a sales agent cum technical consultant in order to earn foreign revenue to indian sub-continent to the extent possible. This phone number has been printed in our visiting cards since 2010 and even on recent association like this korean company visiting cards and catalogues.

We have been circulating this phone numbers to various agencies like
1) gas vendor
2) tea vendor
3) suppliers
4) subcontracting companies
5) customers
6) clients
7) legal department / government department/ foreign publishers / indian publishers
8) in our advertisements
9) in our catalogues for locally made products and machinery
10) banks
11) visa department
12) family members
13) employees
14) employment agencies
15) telephone departments
16) safety department
17) certifying agencies
18) local police station
19) local legal department
20) local tax departments
21) our associates across the country
22) our associates across the world
23) international trade show and exhibition centers
24) trade shows
Now this phone number has been issued to some other company without any consent from our company “faco automation “

We could not pay 2-3 months’ due bills of mtnl just because the illness (Heart issues) of the owner mr. Rajkumar naidu (Ceo and founder of the company since 1998) and due to poor financial status due to above reasons.

Now this phone number has been given to an another company called, m/s canzia, shreeyas theatre near, ghatkopar west, mumbai. Owned by sawant website address www.canzia.com mobile number +91- (Ask me by mail) land line number same as complained number.

Please resolve this issue and get my number back to my company. We can pay the dues to mtnl in exchange of this service. Let mtnl reconnect our number at their cost and consequences.