Mahanagar Telephone Nigam [MTNL] — Unauthorized bill charges and harassment

Address:

New Delhi, Delhi

Dear sir, i want to bring in to your knowledge that i was postpaid customer of mtnl broadband .I have requested the company through written request to convert my postpaid connection to prepaid on dated 01/08/2015.But despite of so many reminder(1 or 2 phone call daily) and at least 15 personal visit to mtnl office at easter court new delhi in the room no.107, company has not fulfilled my request .Company done it after 15 nov.15.But in this period of 3 and half month company has stopped all my services including post paid services but surprisingly i was receiving bills without getting any desired services.The detail of bill paid is as follow- 1. Telephone no.23343858. Consumer no. [protected]. Bill no.[protected]. Bill date -08/09/2015. Amount paid-1025. 2. Telephone no.23343858. Consumer no. [protected]. Bill no.[protected] bill date-29/10/15. Amount paid-1025 . Then i stopped the payment of nov .15 and dec.15. When company convert my no.To prepaid in the month of nov.15 i recharged as per plan and i got the services .But when i again recharged on 17/12/15, surprisingly company stopped my all my services from 22/12/15 to till date. Again i gave written complaint in the name of agmc 1, eastern court, new delhi, 110001, on dated 29/12/2015 to restart my services as per my plan for which i have paid and to adjust all my paid and unpaid bill which i have received in the period of aug.15 to dec, 15 with out getting any services . Sir, i am feeling very harassed and also very inconvenience with out the internet services as my child has to complete no .Of works on internet which they are not able to do now.Kindly do the needful.