[Resolved]  Maharashtra Natural Gas Limited, — Pump closed before 12.00 midnight ( 10 minutes early )

Address:

Pune, Maharashtra

To Concerned Authority, I have a request regarding closure of cng gas pump almost 10 mins before 12.00 midnight. I have all the proof and records that I reached the Tekawade petrol pump, Hadapsar exactly at 11.53 pm. The employees there refused to fill cng gas saying that they don't work minute by minute. I did request them many times which they did not pay heed to. Finally I called MNGL representative Mr. Avinash Lohumi([protected]) 12.02 am. He was co operative and also asked the employees there to fill in the gas. But alas his requests were also turned down. I have the call details to Mr. Avinash. This is very sad and pathetic service provided by the employees there. Also their behaviour was rude. I came all the way to this pump spending precious time and precious fuel and inspite of reaching the pump way before the closing time they simply refused to fill in the gas. The cctv footage also will help determine the details of the events. I have a humble request to take strict action against the pump owner and the employees. Its very sad and hurting that inspite of being on the right side consumer is being treated like dogs. Yes!! literally like dogs being shooeed away. Very humiliating. Also should not that pump be operational 24x7. The pump initially was but now they operate it only till 12.00 midnight ( Their own will, as the pump was closed way before in my case ). Waiting for a befitting reply, A Consumer Swapnil Wali [protected]