Maharashtra State Electricity Distribution Co. Ltd — Rude behaviour of staff and passing racial comment on its customers

Address:

Thane, Maharashtra, 401303

Sir, I wanted to complaint about something very serious and critical, this complaint was against the the staff of Maharashtra State Electricity Distribution company limited. He actually misbehaved and passed racial comment on my ethnic and region. I had even registered a complaint through ''Maharashtra State Electricity Distribution company limited'' customer care (Complaint No.[protected] however no action has been taken in this regards so far. A person from the company namely 'Ajit' came to my house today on Christmas (Public Holiday) and started ringing the bell of my house fiercely. I had several guest in my house who was very afraid frightened from the approach of Ajit. When I opened the door, I saw this person yelling on me and asking me whether I have payed my electricity bill in front of my guest.. it was very shameful and disgusting for me to face this person in front of the guest. However I told him that I have already payed my bill yesterday through online, but it seems he had made up his mind and started asking again twice, thrice loudly in front of whole building and my guest... I explained him that I have already payed but he was not ready to understand and was insulting me in front of my guest. Then when I begged in font of him to please leave from my door.. he started telling that these U.P people come here from there and do not pay the bill etc etc, he started givig racial commebt... actually he was having a problem with my SURNAME and my native place.. Sir, I humbly request you to take strict action against this person and make him understand that this is INDIA and everyone can stay here without fear. When I had already payed my bill on time and I always do so still I had to face this very bad and nasty experience just because I am from U.P. You can reach me on my cell. [protected] for more clarity.