Maharashtra State Road Transport Corporation [Msrtc] — Changed 2 Buses take 2 hour

Address:

Solapur, Maharashtra, 413411

After moved bus 4 km away from stand they come back due driver fill bus is not in good situation then they take another bus which was puncture that thing they get noticed when bus was moving almost they took 2 hour to move from stand.
I was travling with my small children who is 2 months & with lot's off material.
It is possible please tell me.