Mahindra And Mahindra — A harassed customer of mahindra scorpio

Address:Kamrup Metropolitan, Assam, 781001

This mail is regarding my Scorpio Registration no. AS 01 AY 2973 which is being kept at Poddar Mahindra, Guwahati over 4 months. I fail to understand what kind of product do you manufacture. The chasis broke down in between the travel in the middle of the road while the vehicle was on move. We made several compliants to your registered offices but there was no proper feedback from your end. Since We bought your Third class vehchle, We have pay for that. The car was went to Poddar services, Guwahati. They took over two months to get the approval for the chasis. Then the order was being placed. Then After a month, they came up that the chasis that they have ordered was wrong. So, We requested them to provide an alternate vehichle to us And they provided Bolero instead of Scorpio, We compensated with that as well. But the bolero that they provided was not working. It never started. Because there was a problem of Battery and dynamo. I believe it should be figured out with the service centre whether it was intentional to do such thing. After making several complaints to the service centre people., They decided to change the battery of the car which also did not work and the car wasn’t starting at all. I personally made request to give a perfect vehichle because We had an urgent meeting in Itanagar on 5th January, 2016 but I believe no body else can have an important work then your body shop people. And was being ignored. Till date I have not received the Vehicle and the Alternate Vehicle was not in moving condition. I told several times that I ll face a business loss if I could not attend this meeting. But still ignorant. I believe you treat your customer like dogs and harass them to indefinite extent. We are going for a legal action against you for our business loss, Harassment and your treatment to the customer. Vishesh Jain [protected]
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