Mahindra And Mahindra — Bad Experience in Service

Address:Cuttack, Odisha

I give my car for service at Mahindra Service Centre "Aditya Motors" at N.H. No. 5, Bamphakuda, Phulnakhara, Cuttack-754001. Personal Details: Ajaya Kumar Sahoo Contact No. : [protected] E-mail : [protected]@yahoo.com I give my car to service centre to resolving the leakage in radiator due to cylinder head problem on 06.05.2015.The service centre supervisor not response till 7 days. On contact to service centre supervisor and manager, they reply that we are trying to resolve the issue. Till 1 Month, the Manager and Supervisor said that the Cylinder Head is work properly, but some problem in engine. I asked them for estimated expenses that incurred to resolve the problem, however, no estimated were given by the supervisor. After verification of engine, they said that engine is working properly, we have to change cylinder head. I also made complain to Mahindra Customer Care vide Complained No. [protected]. After 2 months and 17 days, they give bills of Rs. 1, 04, 231/- for replacement of various parts and services. As many correspondence, no proper reply was given by the Manager and supervisor. Thereafter, they inform that cylinder head and engine is working properly. Subsequently, they replace the cylinder head and give bill without giving prior intimation for replace the major parts. They change the parts of Radiator, however, before three month new radiator was install.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Mahindra And Mahindra customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mahindra And Mahindra
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    5288
    Pending
    0
    Resolved
    944
    Mahindra And Mahindra Phone
    +91 22 2490 1441
    Mahindra And Mahindra Address
    Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
    View all Mahindra And Mahindra contact information