Mahindra And Mahindra — Bad Experience in Service | |||
I give my car for service at Mahindra Service Centre "Aditya Motors" at N.H. No. 5, Bamphakuda, Phulnakhara, Cuttack-754001. Personal Details: Ajaya Kumar Sahoo Contact No. : [protected] E-mail : [protected]@yahoo.com I give my car to service centre to resolving the leakage in radiator due to cylinder head problem on 06.05.2015.The service centre supervisor not response till 7 days. On contact to service centre supervisor and manager, they reply that we are trying to resolve the issue. Till 1 Month, the Manager and Supervisor said that the Cylinder Head is work properly, but some problem in engine. I asked them for estimated expenses that incurred to resolve the problem, however, no estimated were given by the supervisor. After verification of engine, they said that engine is working properly, we have to change cylinder head. I also made complain to Mahindra Customer Care vide Complained No. [protected]. After 2 months and 17 days, they give bills of Rs. 1, 04, 231/- for replacement of various parts and services. As many correspondence, no proper reply was given by the Manager and supervisor. Thereafter, they inform that cylinder head and engine is working properly. Subsequently, they replace the cylinder head and give bill without giving prior intimation for replace the major parts. They change the parts of Radiator, however, before three month new radiator was install. Was this information helpful? | |||
Mahindra And Mahindra customer support has been notified about the posted complaint. | |||
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Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
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