Mahindra And Mahindra — Big air bubble and crack in bridgestone tyre

Address:

144001

On my way back from jaipur i was driving my 4 months old xuv done 3000kms at 80. My xuv hit pot hole on road. I parked my vehicle on road side and saw that there was air bubble in tyre. I field a complaint for the same with service center. The service center forwarded my request to local bridgestone vendor. After waiting for long time i got a call from local vendor for tyre inspection when he seperated the tyre from rim there a crack that started building on inner walls of tyre...

Now the vendor is saying that there is a crack so it will be not replaced. But i asked him that crack was not there it is started building now. The guy at vendor was totally ignoring my request and started showing me videos how air bubble comes and said that it will not be covered under warranty.

Firstly it was surprise that at 80km/hr if tyre hits pot hole it becomes useless due to air bubble (This even doesnt happens to my zen estilo ceat tyres done 30k). And secondly mahindra giving lower grade bridgestone tyres to premium customers on its premium vehicle. Mahindra claims xuv the safest vehicle and the tyres wont survive at 80+ if hits pot hole.

Now the local vendor is asking to rs. 14000 for new tyre as current will not be covered under warranty.