Mahindra And Mahindra — Mahindra gusto | |||||
I have purchased mahindra gusto on 3rd march 2016 at your dealer code # twd783 in bengaluru. My vehicle regn. # ka-05-js-7341. As on today done 2567 kms. I went to your service dealer at bsk 3rd stage on 23rd may 2016 for 2nd free service. The staff of synergy started entering the job sheet, when it comes to the column of fuel, he entered as e, whereas it was actually little more and the vehicle was parked with side stand in down gradient, i have asked that person to enter properly with vehicle parked at a level ground to show exact level, for that he started that they dont stole the fuel and says that is how they enter, at that time said to be owner, came and said that the person entering mean to say that they do not "chori" petrol from your vehicle. I said to the owner (Said to be) that i just requested to enter properly, nothing else, you have to advise your people to enter properly as a senior person, for that he got upset and went to an extent that i also not happy with the behavior with customer and interested to get serviced there, and the owner (He himself said that it belongs him and not manager) also asked me to get out of his workshop, and asked their boys to throw the vehicle on road. I got upset and said i am customer of mahindra and come here for service and not to your personal home or place. Finally, i told him that i will complaint to mahindra co., and possible to local media also, for that he says that "go and complain to any one you want". I removed my vehicle fiom there and called customer care and their ref. # 53583, and mentioned territory service manager, mr. Vijaykumar g., who also not bothered to called me till now. I am extremely sorry for the service rendering by your dealer as well as customer territory service manager. Thanks. Was this information helpful? | |||||
Mahindra And Mahindra customer support has been notified about the posted complaint. | |||||
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Mahindra Towers, Media Cube, G.M. Bhosale Marg, Worli, Mumbai, Maharashtra, India - 400018
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