Mahindra And Mahindra — New Bolero ZLX delivered with faulty A/C from Imphal Dealer, Shivz Autotech Private Limited on 10th October 2015

Address:	795001
Website:	www.mahindrabolero.com

I bought a Mahindra Bolero ZLX White bearing vehicle serial no. FSH73623 and Engine no. GPF4H80783 from the Imphal(Manipur state) dealer, Shivz Autotech Private Limited on the 10th October 2015. It was brought home at around 3 PM and was found to be having a faulty Air-Conditioning system which was not working at all. I complained on phone and I was told to bring the vehicle straightaway. I sent my driver to the dealer and they could not get it repaired that day and was told to bring early morning on the next working day 12th October before 8 AM. I dropped the vehicle personally at 7.30 Am today the 12th October 2015. I went to check the vehicle at 4 PM to day and they said that it was not yet ready and not repaired. I really wonder how serious the problem is because the mechanic cannot fix a the air-conditioner in a day, that also in a new vehicle. Or, it could be that the dealer in Imphal is not equipped well to give proper service to the customer. I am very much disappointed