[Resolved]  Mahindra And Mahindra — Tuv300/ regarding manufacturing defect.

Address:Gurgaon, Haryana, 122003

Hi there,
I bought a mahindra tuv300 on 19th of july 2016, after a weeks time it rained and my new vehicle's driver side area got flooded. I took it to the service centre where they promised me to fix it in two days time, they took three days rather and delivered the vehicle in the same condition😂, i haven't accepted it and ask the driver to take it back. After following up vigorously with showroom and service centre on fourth day they called me and requested to receive the vehicle as the problem is solved. I have asked them to replace the vehicle by a new one as it was only a week old but they keep on dragging it that sir please accept the vehicle. On 6th aug 2016 the service head called me and requested to come over the centre to have word with owner as he is the authority. I have visited there and before meeting the owner i thought of inspecting my vehicle, what i have seen was totally truth of "make in india" the problem was still there😜😜. I have shown it to the owner also that you guys were expecting me to accept the vehicle with unresolved issue. You won't believe every person in the workshop was trying to pressure me that the work is been done and please accept your vehicle. They were blind... I keep on saying that please replace my vehicle but they refused to do so.
Now my vehicle is with them only.
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Mar 31, 2017
Complaint marked as Resolved 
Mahindra And Mahindra customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
Mahindra And Mahindra Customer Care's response
Dear Customer,

Please email your contact number along with the vehicle details to [protected]@Mahindra.com or call us at [protected].

Regards,
Mahindra Customer care team
Complaint comments 

Comments

I took new car from dealer of gurgaon haryana from GSP MOTORS on feb 2016.
i did get rc book of car from dealer.many time i call on office but did not took any action.

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