Mahindra And Mahindra — Worst service provided by bmpl, bikaner

Address:Bikaner, Rajasthan, 334001

This is in regard to the problem faced by me due to very poor service and response from mahindra service center at bikaner motors private limited (Bmpl) (Well known by sunhari chabeel but there is nothing sunhara... U will come to know after you will become their premium customers)

The incident happened to me on 16th of nov 2016 when i went in to the service center to service my mahindra xuv w10
(Rj-07-uc-1010). I gave the car to the service center in the morning 10 am. The denting and painting is to be done at trunk. As earlier it was done by them only but cracks emerged again so they promised of returning it on next day i. E time provided by them 7:11 pm of 17nov 2016.
But story starts now when i reached bmpl i saw my xuv was in as it is condition i left.
My first action after this was to call bmpl body workshop manager... He was unable to provide satisfactory answer. Then i moved to bmpl service manager
Mr. Mandeep singh... I asked him that who is head in charge of body work shop after mr. Narpat... He arrogantly told me there is nobody incharge to him... He directly reports to mr. Anand mahindra.
... Is that answer justified. Whole story ended after mr. Ranga, gm, bmpl. Told me tommorow eve 5pm i. E 18th nov... Today i was dere for whole day but they were unable to handover my xuv. The car remained there only... They gave me false and unauthenticated reasons.

I have faced ample problems in past 2 days. I hope my problem will be addressed and appropriate action will be taken regarding this.

Waiting for a positive reply.

Thanks,
Virendra pratap singh
[protected]
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