Mahindra First Choice — Pathetic service from Autotrade, Mahindra authorized dealer

Address:

Pune, Maharashtra

Hi,

I brought i10 car on 2 May 2014. from Auto Trade, Sr. No.21/5, opp
coloumbia Asia Hospital, Nr. HDFC Bank, Kharadi Bypass road Pune -
411014 Maharashtra [protected].

Let me share my experience with dealer, which is worst than pathetic.

1. I didn't get any Mahindra Engineers checks copy for given CAR.
Which 118 checks you have been performed ? does that include stepney check ?

2. Spare tyre (or stepney) is not checked, when I checked stepney on 7
May 2014 it was completely air less (Puncture).

I booked my car on 27 April 2014 and got delivery on 2 May 2014. In
between 5 days what check has been performed that also I doubt. If
such a service we get from your authorized dealer then I cant
trust Mahindra Brand. You guys making fool other people for their
needs.

When I called concerned person on his mobile for asking him about
delivery checks, he is telling me about taking help from RSS
system.Does this mean, dealer has no responsibility at all? How can I
trust I am getting all vehicle parts as per first customer given ? I
doubt if they replace or play with accessories ?

I checked on Internet and there are so many complaints because of such
service provided by your AUTHORIZED dealer.

https://www.consumercomplaints.in/my-complaints.htmlmahindra-first-choice-c160898.html
http://www.complaintboard.in/complaints-reviews/mahindra-first-choice-l46190.html
http://www.carwale.com/forums/28939-buying-used-car-from-mahindra-first-choice.html
http://www.carwale.com/forums/7927-mahindra-first-choice-review.html

On what basis you choose your dealers? and most important do you
really care about customers ? or your target is just to fool the
customers by taking their money ?

I hope you still have some ethics in you and you will take some
serious actions on such pathetic service. At least I got the
experience that never go towards Mahindra in future as well as aware
people about your golden service.

GOD BLESS ME.

Sudhakar
[protected]