[Resolved] Mahindra First Choice Services — Very bad experience in service

palanivel82

from Uttukkuli, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

Today I have very bad experiece at MFCS at coimbatore. Just for wheel alignment and water wash they initially promised to deliver in 3 hrs but I waited 8 hours in service center to get my car back. The rate for labour was very very high. After checking my head lights they said 2 parking lights got fused and they replaced it with new bulbs. But after service Headlights were not glowing. I dont know how they checked and replaced. My kind advice is please check the bill one or two times for each item they included becase there is a change that they add same entry double times.

Was this information helpful?

No (0)

Yes (0)

Complaint marked as Resolved

Today, the floor supervisor met me directly and felt sorry for the delay caused on their side and also they replaced the bulb with free of cost. He also promised me to keep the punctuality for all the customer going forward. I feel really good they they come up with this initiative.