Mahindra & Mahindra — Replacement of 5 Nos tyres in Mahindra Bolero

Address:

Kangra, Himachal Pradesh

We are R & D Institution having 3 Nos Scorpio and 1 Nos Bolero. We have purchased a New Mahindra Bolero 2 LX 2WD 7 seater AC & PS BS3, Chasis No MA1XX2GPKF2D68428, Engine No GPF4D84095 from your agency Ms Sant Auto Pvt Ltd. NH 20 Mataur Palampur Road VPO: Kachiyari Kangra (HP) in May 2015 for our lab at high altitude. We experienced that the chassis of Scorpio is very weak and used to crack while running in undulating land. The type of this vehicle is not suitable at rough land of HP. We have experienced that Mahindra used to give tyres of Make Bridgestone, Apollo, Good year which is true even now, but you have given tyres of local company whose name not known in market to our top quality Mahindra Bolero. Tyres have been recognised while receiving your vehicle. But we could not question without proof. Your tyre was puncture while plain road at Palampur (HP) and was reported and shown to the agency immediately. Now we request you to kindly replace all the 5 tyres with branded company tyre as this vehicle at high altitude in Himachal Pradesh. With regards K K SINGH INCHARGE VEHICLE Mob: [protected]