Make My Trip — Bad service / wrong information | |
Please dod not use Make My Trip (MMT) for bookings. Especially bus bookings. They sell tickets with wrong information. The pickup & drop information is not accurate and they do change bus timings and sometimes buses as well. They do inform you about timing changes but not the details. on asking the same, they will not provide any information. When you complain to them, you are royally ignored and you would already paid the money. Was this information helpful? | |
|
MakeMyTrip India customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
To MMT,
I have received a response from your team which basically says... 'you can't do much, that's how it is.'
This is specifically the reason, you are not good enough to provide service.
I have received a response from your team which basically says... 'you can't do much, that's how it is.'
This is specifically the reason, you are not good enough to provide service.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8072
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care