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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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Greetings from MakeMyTrip!!!
In reference to your complaint, we have validated your case with our concerned department and with the airline. As confirmed by the airline the flight on 9-Jan-16 was cancelled from airline’s end at the very last moment and they have provided options to passenger either to get full refund against the booking or to make changes for any other date without paying any extra cost. Passenger has opted to travel on 11-Jan-16 and airline has confirmed his booking for the new date without any extra cost. Now, on 11-Jan-16 passenger did not board the flight and has become no-show. In this case airline does not provide full refund because passenger has already opted for a date change earlier. Accordingly, we have initiated a refund of Inr 683/- with no-show penalties.
Assuring you best of our services.
Team-MakeMyTrip Care