Make My Trip — Cashback offer not yet received | |||||
MakeMyTrip Booking ID - IN1507B3S269685 I haven't received my 20% cashback yet. I have been told to use HDFCHOLIDAY code to use this offer. first they said this code is not right then when I provided the attachment which was forwarded to me they said you had not applied it. There was no apply button and had confirmed it with the booking adviser who advised me to just mention the code and it automatically gets applied. This is not the right way to attract buyers. pathetic experience ever Was this information helpful? | |||||
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MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Pratzy,
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have validated your booking with our technical team and found that the user made three payment attempts at the time of booking. For initial two failed payment attempts this promo code was being utilised but on the third and final payment attempt no promo code was being mentioned for which we have received the payment.
Hence based on this fact we apologise as we will not be able honour your case further. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have validated your booking with our technical team and found that the user made three payment attempts at the time of booking. For initial two failed payment attempts this promo code was being utilised but on the third and final payment attempt no promo code was being mentioned for which we have received the payment.
Hence based on this fact we apologise as we will not be able honour your case further. We thank you for contacting us.
Assuring you best of our services.
Team-MakeMyTrip Care
I had applied it. As i told you I had chosen this website for this particular offer and you are fooling me saying I didn't apply.
I confirmed with your expert before making the payment.
Only mistake I did was I haven't taken any screen shot. You guys know that customer doesn't do that and you can say whatever you want.
I confirmed with your expert before making the payment.
Only mistake I did was I haven't taken any screen shot. You guys know that customer doesn't do that and you can say whatever you want.
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care