Make My Trip — Cheating - not refunding my money | |||||
I will never book anything from Makemytrip in future. They are cheaters & fraud, My whole vacation plan got cancelled and now they are not ready to refund my money back to my account. I have booked my Srinagar package (Booking ID IN1511B6S055602) from Mumbai to 23-Nov-2015 to 29-Nov-2015, We board on time in flight on 23-Noe-2015 from Mumbai but due bad weather flight could not be landed in Srinagar and we were forced to be back to Mumbai. Now, since i diddn't cancelled trip, i ask for refund and they accepted to refund whole package amount but in the form of Future travel voucher with one year validity, I told them i need refund in form of money transfer to my bank account. They are not ready to refund money and insting to refund through travel vouch, I checked on their website they have not mentioned anywhere that refund will be dune only through Future Travel Vouchers. In-facet their website clearly mentions following statement in their policy "All refunds are processed by the method of payment used in the initial transaction, except in the case of cash payments where the refund is processed through cheque or online transfer." but still this people insisting for refund only through Future travel vouchers. I didn't expected such cheating from makemytrip for refund due to cancellations from their side. Was this information helpful? | |||||
MakeMyTrip India customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Still waiting for resolution of my request, didn't got any call after the comments from "Team-MakeMyTrip Care" here.
This people doesn't care for the customer inconvenience and not bother to resolve the issue. They just comment here to show how caring makemytrip Support team is and will just ignore issue to test customer patience, also doesn't not put effort to resolve issue.
Peoples, Please don't book any Holiday package from makemytrip, they will spoil your trip plans and when you ask for refund then they will make you call 20 times and will hang you for refund. It seems like I paid makmyetrip to screw myself.
This people doesn't care for the customer inconvenience and not bother to resolve the issue. They just comment here to show how caring makemytrip Support team is and will just ignore issue to test customer patience, also doesn't not put effort to resolve issue.
Peoples, Please don't book any Holiday package from makemytrip, they will spoil your trip plans and when you ask for refund then they will make you call 20 times and will hang you for refund. It seems like I paid makmyetrip to screw myself.
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Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that our concern team is working on your case as they would be contacting you with an update soon.
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