Make My Trip — Didn't send me any message or mail regarding pprepone of flight

Address:

Chandigarh, Chandigarh

I had a flight on june 2nd 2015 from Chandigarh to Hyderabad at 9:45. I reached Chandigarh airport at 8:30 where i got to know my flight from Chandigarh till delhi which was a connecting flight has already left. I talked to spicejet department and they told flight was preponed to 8:30. But j haven't receive any notification regarding this. They told they sent a message 15days earlier but i didn't receive any single message from them, i even backed up up my previous messages but could not fibd the same. They told that i haven't mentioned my personal email id but i booked my ticket through makemytrip and they do require email id where they can send the Eticket. So i called makemytrip if they given my email to spice jet database or have sent me any mail regarding prepone of flight and they said no. Because i had to reach Hyderabad i booked another flight indigo that was around 11, 890. Previous flight was around Rs. 4890. Because of their negligence i have paid almost double amount and suffered humiliation as well. Spice jet authority was not at all polite they were all mocking at me and humilated me. Makemytrip booking id for previous flight is NF[protected] Amount: Rs. 4798 Makemytrip booking id for new id is NF[protected] Amount : Rs. 11859 Makemytrip told me in case they are in fault they would refund the whole amount to me including the new booking i have done. I dont think i have any single mistake in this and even i have suffered humiliation because of spicejet staff, i can even give you name of the person if you want. If nothing happens in my favor i will surely go to consumer court and file complaint against them.