Make My Trip — Refund amount of cancellation ticket

Address:

Bangalore, Karnataka

I have booked Airline Ticket from makemytrip on 11 Jan and Journey date was 12 Jan. My Booked Ticket ID is NF[protected] and that ticket cost was 13283 rs. I have canceled those ticket on 11 Jan 9:00 P.M (approx). At the time of cancellation the ticket, It was flash on screen, 1750 rs will deduct from your account and remaining will credited within 3-5 working days. On 12 Jan, I got 283 rs refund amount from makemytrip. I called to executive, After listing all the above mention matter, He told, you will get remaining amount within 3-4 working days. After 2 days, Again I called to his executive, But answer was same "Vikash sure you will get 11080 rs after deducting the cancellation charges". I am waiting till today to get my money refund. In between I got call from make my trip, She was telling that you have selected wrong reason while cancellation of ticket. So you mark as no show by airlines. But as per Instruction, whatever he has mention on the back of ticket, I followed and cancel my ticket. I had conversation with 10 executive but each and every one was telling that you will get remaining amount. Please help...