[Resolved] Makemy Trip Travel Agency — Received message of ticket cancellation for which i have not done ?? | |||
I had booked air ticket Rajhamundry to Bangalore for 30th Jan 2016 for which i paid for and received an eticket, after a while i get anoter message saying i cancelled the ticket which I did not do !!! WHY I have not made any cancellation nor have i authorised any one to do so ?.?? Please explain what i do now ? My mail id leon.dudley.[protected]@gmail.com Hand phone no : [protected] Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear APMeen,
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have checked and found that booking was been cancelled via this I.P address 103.5.115.14 which doesn’t belongs to make my trip. Hence based on this fact we apologize as we will not be able to reinstate this booking. If you still have any doubt we would request you kindly complaint to the cyber cell with this respective IP address and get this resorted further.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have checked and found that booking was been cancelled via this I.P address 103.5.115.14 which doesn’t belongs to make my trip. Hence based on this fact we apologize as we will not be able to reinstate this booking. If you still have any doubt we would request you kindly complaint to the cyber cell with this respective IP address and get this resorted further.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
Dear Leeandrews,
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have checked and found that booking was been cancelled via this I.P address 103.5.115.14 which doesn’t belongs to make my trip. Hence based on this fact we apologize as we will not be able to reinstate this booking. If you still have any doubt we would request you kindly complaint to the cyber cell with this respective IP address and get this resorted further.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from Make My Trip!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further in regards to your complaint, please note that we have checked and found that booking was been cancelled via this I.P address 103.5.115.14 which doesn’t belongs to make my trip. Hence based on this fact we apologize as we will not be able to reinstate this booking. If you still have any doubt we would request you kindly complaint to the cyber cell with this respective IP address and get this resorted further.
We thank you for contacting us. Assuring you best of our services.
Team-MakeMyTrip Care
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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In my account
1. The names were changed
2. The linked Payback account was changed
3. While booking the ticket, the dates were changed/shown wrong.
They have no QUALITY process in place. Typical Indian low standard company with incapable management and staff.