[Resolved] MakeMyTrip — Double booking | |||
I tried booking a ticket which did not go through, and I had to do the booking again. Later, I found that the same booking was done twice (same person, same flight, same email ID, same date). The complaint was made to MMT (Incident ID:[protected] Booking errors) Later one of the booking was cancelled, with no refund, saying that this was a normal cancellation. Jet Airways have confirmed that this is a technical error, but refund have to be done by MMT. I have been writing to MMT for refund, and they are just keen on delaying and not responding. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||
 1 Comment | |||
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+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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At the outset, we regret for this unpleasant experience.
In reference to your complaint, we have validated your case and found that refund has been processed from our end on both the bookings and has been settled against the original form of payment. We request you to please refer to the following details:
Booking ID: NF[protected]
Refund Date: 26-sep-2014
Refund Amount: 763.00
Refund Reference Number:[protected]
Booking ID: NF[protected].00 discount availed)
Refund Date: 01-oct-2014
Refund Amount: 218.00
Refund Reference Number:[protected]
For any further assistance we are available round the clock on our toll free number[protected]MTNL/BSNL)/[protected]All Major Mobile Operators)/[protected]Any Landline). You may also write to us through "Reply E-mail" or writing to [protected]@makemytrip.com or visit us at www.MakeMyTrip.com. We value your business with us and look forward in assisting you with all your travel plans.
Warm regards
Team-MakeMyTrip Care