[Resolved]  MakeMyTrip India — About refund

Address:New Delhi, Delhi
Website:www.makemytrip.com

I made one booking nh[protected] and by mistake i cancelled it.. I pressed cancel button by mistake, and i called customer support that i made cancellation my mistake kindly dont cancel it but they said me i will not get mt 9161inr back.. Its not a small ammount, and i dont want to make the booking cancel, i made new booking again but kindly refund me those money either in make my trip wallet but please refund
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Aug 23, 2016
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Aug 27, 2016
MakeMyTrip India Customer Care's response
Dear ap108,

Greetings from MakeMyTrip!!

First and foremost please accept my sincere apology for the inconvenience caused to you. In reference to your complaint regarding refund.

As we have investigated the complete matter and found that the booking has been cancelled and full refund of INR 9161/- has been initiated on 23rd Aug16 with RRN number#[protected]. Within 3-4 working days depending upon your bank's processing cycle the refund will get reflect in your bank's account.

Assuring you best of our services.


Team-MakeMyTrip Care
Verified Support
Aug 27, 2016
MakeMyTrip India Customer Care's response
Dear Pawan khanna mkk

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Complaint comments 

Comments

There was booking from make my trip for hotel rcb in paton, phuket, thailand but when we went to the hotel they are telling that there is no booking they all are telling that they didn even gave this site their hotel to book for anybody we can't find any other hotel room

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