[Resolved] MakeMyTrip India — Accessibility and service

[Resolved] MakeMyTrip India — Accessibility and service

A Anu Venkat from Mumbai, Maharashtra

I have been trying to reach make my trip customer service agents through various channels to book online an additional baggage for check in for a fly dubai flight with id nn[protected]. Horrible service i got. Numbers on websites are spam. I still not been able to change or reach with about 36 hours for my travel. No one shoudl use make my trip as it has a lousy customer service!!! Was this information helpful? No (0) Yes (0)
Oct 5, 2016 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. Verified Support Sep 02, 2016 MakeMyTrip India Customer Care's response Dear Anu Venkat We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused. Further, in reference to your concern regarding additional baggage, while validating your issue we have found that for FLY Dubai additional baggage can be added at the time of booking only. Also, found that the travel is already gone so we assume that your concern has been resolved. We thank you for contacting us. If just in case your issue still stands unresolved then contact our call center (toll free number[protected] From MTNL/BSNL phones or[protected] All other major operators) or revert us back. Assuring you best of our services. Team-MakeMyTrip Care
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