[Resolved]  MakeMyTrip India — Booking cancellation refund amount

Address:411001

Booking id: nf[protected].

I was cancelled booking of 1 passenger out of 3 on 06/06/2016 and refund amount of rs. 500/- credited to my wallet account. I am trying to withdraw the said amount from my wallet but unable to transfer to my bank account. I have tried so many times and also i have contacted to customer care 10-15 times about the same. But nobody giving proper help.

Can you tell me why the refund amount not transferring to my bank account? This is not a bonus amount. It is a booking cancellation amount.

I request you to look into to the matter & arrange to transfer the refund amount from my wallet account.

Regards.
Mohan gujar
Registered mobile: [protected]
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Aug 6, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Comments

Dear mohangujar

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.


Assuring you best of our services.

Team-MakeMyTrip Care

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