[Resolved]  MakeMyTrip India — Booking id nn[protected]. Flight cancelled by operator but no refund or no alternative flight

Address:	Thane, Maharashtra, 400602
Website:	www.makemytrip.com

Dear Sir /Madam,

My Name is Sandeep Dasari
My Makemytrip booking ID is NN[protected] & PNR no is - TSAWHL

On 18.01.2016 I was suppose to fly From Mumbai to Munich via Istanbul. But my flight from Istanbul to Munich is cancelled by airlines. Provided Turkish Airlines has offered me an alternative flight at 16:00 which wasn`t convenient for me.

But after that neither Airline has provided an alternative arrangement nor makemytrip has given refund of the ticket which I did not travelled. Every time I call up makemytrip they say contact Turkish Airlines and Airlines said contact your agent.

I tried to contact customer representative of makemytrip from last 40 days and had talked with many executives and I have written email conversation from customer service. After every 10 days I get email reply and they say we are apologize for this incidence & wait for 48 hours.

But no solution till date just wait and wait and wait...


Thanks
Sandeep