[Resolved] MakeMyTrip India — Flight rescheduled and after cancellation i am not getting my money back

mks112in

from Hyderabad, Telangana

Address:	500038
Website:	www.makemytrip.com

Booking id--NF[protected]

I have booked the flight from Delhi to Ranchi, came to know that flight will start at about 4 PM where it has to fly at 12:45, so I cancelled the flight right away from makemytrip portal, now I was suppose to get full refund, but they have deducted the penalty charges which they are saying done by airlines. when I spoke to airlines they are telling that there is "NO Show" from my side, means I haven't boarded the flight itself, even though I have cancelled it before hand but makemytrip didn't inform to airlines and that's why No show... now I am following these pathetic airlines/makemytrip to get my refund back.

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Feb 11, 2017

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2016

MakeMyTrip India Customer Care's response Dear mks112in

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care

Verified Support

Jan 05, 2017

MakeMyTrip India Customer Care's response Dear mks112in

In reference to your complaint, we have initiated full refund from our end. The same should now be reflecting in your account. Request you to please check with your bank if the same is still not reflecting in your account. We thank you for contacting us.
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Assuring you best of our services.

Team-MakeMyTrip Care