[Resolved]  MakeMyTrip India — Flight ticket refund

Address:263146

Dear sir/madam,
I booked flight ticket yesterday but some technical issues process will stop 2 3 time at the payment mode but finally my jetairway flicht get confirmed and i got the message but i got two messages two flight ticket was booked unfortunately i booked non refundable flight i talked to make my trip CSR and i told them because of network issue it all happened so please you refund my money of one flight but they are saying that there no such problem occur. Sir you tell one person have to travel why he or she will travel with two seats in same flight. By the way i cancelled my one ticket. Refund amount of INR 426 for MakeMyTrip Booking ID NF[protected] has been processed to card holder Sumit Dharmendra Shukla, ICICI Bank card with last four digits 5857. Amount will reflect in your account in 3 working days if your issuer bank is private or SBI, else may take up to 12 working days. MakeMyTrip unfortunately has no influence on these timelines post refund is processed. Thank you.
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Sep 10, 2016
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
Verified Support
Aug 10, 2016
MakeMyTrip India Customer Care's response
Dear Sumishukla

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.


Further in reference to your complaint, , we have validated your case and found that duplicate booking has got generated on 30-Jul-16 for same passenger/date & sectors and our concerned team has processed the full refund against one booking- NF[protected]. The same should now be reflecting in your account. We thank you for contacting us.


Assuring you best of our services.

Team-MakeMyTrip Care
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