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Dear saurabh62
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further, in reference to your complaint, we have validated your case with our concerned department and found that twice an amount of Inr 13200/- was charged from our end for two different booking id’s. First booking (IN1605B2S793469 ) was not confirmed as no tickets were issued on the same but the second booking (IN1605B2S794520) was confirmed and tickets were issued for all three passengers. Please be advised that we have initiated full refund of Inr 13200/- from our end yesterday i.e. on 29-Jun-16 with refund reference number# IXE6997463 towards the original form of payment. The same should reflect in your account as per your bank processing cycle.
Assuring you best of our services.
Team-MakeMyTrip Care
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further, in reference to your complaint, we have validated your case with our concerned department and found that twice an amount of Inr 13200/- was charged from our end for two different booking id’s. First booking (IN1605B2S793469 ) was not confirmed as no tickets were issued on the same but the second booking (IN1605B2S794520) was confirmed and tickets were issued for all three passengers. Please be advised that we have initiated full refund of Inr 13200/- from our end yesterday i.e. on 29-Jun-16 with refund reference number# IXE6997463 towards the original form of payment. The same should reflect in your account as per your bank processing cycle.
Assuring you best of our services.
Team-MakeMyTrip Care
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care