[Resolved] MakeMyTrip India — Makemytrip Wallet Services

Abby27

from Vadodara, Gujarat

Address:	Vadodara, Gujarat, 390011
Website:	www.makemytrip.com

I would like to bring to the notice the shady practice of www.makemytrip.com's Wallet services.

The website link for transferring money back to your bank account from makemytrip's wallet has not been working since the last four weeks. Additionally, when reached out to the customer care on the phone, they responded saying that it cannot be done over the phone.

How can the customer get HIS money back? Email and phone support went unanswered, the customer care executive (someone by the name of Girish misbehaved on the call and was not ready to help at all, or transfer the call to his supervisor/manager).

The last discourse for me is now to approach legal counsel.

Was this information helpful?

No (0)

Yes (0)

Dec 18, 2016

Complaint marked as Resolved

MakeMyTrip India customer support has been notified about the posted complaint.

Verified Support

Nov 17, 2016

MakeMyTrip India Customer Care's response Dear Abby27

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or
- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care