[Resolved]  MakeMyTrip India — No refund received from makemytrip

I had booked a ticket to trivandrum and back, for 3 members. Out of which i had to cancel for one member.

On calling makemytrip i was informed that i need to cancel it from the airline and was made to speak to the airline. After are ordeal of more than an hour i finally got one ticket cancelled. The airline told me that the ticketing agent (Makemytrip) would provide me the refund.

The cancellation was done in august16 and i did not get any refund from makemytrip till oct16. On calling my my trip i was told that the cancellation after being done by the airline also needs to be done from makemytrip. This information was given by the call centre and then they made me wait for the cancellation process for over 30 mins and got my call disconnected.

Below are my details of booking:
Name: anil nandakumar
Makemytrip booking id - nf[protected]
Booking date - sun, 12 june 16

Hope they can be taken to task as they are a thug company and try every way of cheating a customer.

This is the last time i will work with them.