[Resolved] MakeMyTrip India — Payment not received to party | |||||
Complain no.[protected] date 06/02/2016 amount of 6, 500 debited from our credit card to make my trip but the company is denying to receive payment. we request to refund our amount. Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |||||
 5 Comments | |||||
Comments
Dear Rajeevgbiyani
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Mobile number or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
We were looking into your concern but have found that a few important details are missing.
Please provide us with the following details:
- Mobile number or
- Email address used at the time of booking
We await your response to get the matter checked at our end.
Assuring you best of our services.
Team-MakeMyTrip Care
My mobile No is [protected]
Call me on [protected] or send me mail on [protected]@yahoo.com
Dear Rajeev,
Greetings from MakeMyTrip!!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further in reference to your complaint, we have validated your case with our concerned team and found that customer has made his Hotel booking on 06-Feb-16 for Lemon Tree Hotel in Pune. The booking was confirmed from our end and at the same time at 23-03 hrs. However, as checked customer has entered an incorrect e-mail id as [protected]@yahoo.com instead of [protected]@yahoo.com and due to this reason the confirmation and Hotel voucher does not reach to customer’s correct E-mail id. Please find the voucher attached for your Hotel booking.
Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from MakeMyTrip!!!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further in reference to your complaint, we have validated your case with our concerned team and found that customer has made his Hotel booking on 06-Feb-16 for Lemon Tree Hotel in Pune. The booking was confirmed from our end and at the same time at 23-03 hrs. However, as checked customer has entered an incorrect e-mail id as [protected]@yahoo.com instead of [protected]@yahoo.com and due to this reason the confirmation and Hotel voucher does not reach to customer’s correct E-mail id. Please find the voucher attached for your Hotel booking.
Assuring you best of our services.
Team-MakeMyTrip Care
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Called [protected] poor response and cut the phone and after that switch off his mobile