[Resolved]  MakeMyTrip India — Providing details about volvo bus and at the time of travel providing some other bus

Address:Gautam Buddh Nagar, Uttar Pradesh, +91
Website:Make my trip

I had booked my bus ticket from delhi to jammu in star bus volvo ac sleeper but at the departure venue instead of volvo bus they send a local sleeper bus.If they are not having such services ask them to edit the details they provide to their customers and stop spoiling their trips and mood.Very disappointing services. Atleast not expected from make my trip such type of services..
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Aug 7, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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vey disappointing service
Dear Gyj,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care

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