[Resolved]  MakeMyTrip India — Refund against cancellation of bus

Dear Sir,

I have very bad experience of booking tickets with you. As per below confirmation I have booked 2 ticket through you on 11/8/16 at Sameera Travels for Borivali to Kolhapur for dt 3/9/2016.

On Journey date 3/9/2016 I called Bus operator on mobile no. provided by you to confirm timing and that time bus operator told that madam this bus has been cancelled and we inform all passenger and return money also. I never received phone or email neither from Sameera travels or Make my Trip regarding cancellation I argue with him, but he told and neither ready to take my call also. I forward SMS received from you at 7.30 pm for journey wishes also.

Just imagin what whould happen with me and my son at last minute operator told for cancellation. I request for alternate arrangement also but he denied for that.

Due to Ganpati festival all travels are packed, S.T. buses are packed, I am in lot of tension standing at NAtional park till 11 o clock at neight.
I make so many calls to travels but not o[censored]se. Ultimately at 12 o clock with private car with other passenger ready to take upto Kolhapur at Rs 2000/- each.

Request to refund my money Rs. 4000/- for travelling & phone calls Rs. 200/ totalling to Rs 4200/- earliest at my account which caused because of you.

ACCOUNT HOLDER NAME : KALPANA RAHUL PATIL
NAME OF THE BANK : AXIS BANK LTD
BRANCH - MALAD (W)
ADDRESS : SONIMUR APARTMENTS, TIMBER ESTATE S V ROAD, MALAD
ACCOUNT NO. [protected]
IFSC CODE : UTIB0000062
MICR CODE :[protected]

Regards,
Kalpana Rahul Patil