MakeMyTrip India — Refund for airlines

Address:	Gurgaon, Haryana, 831009
Website:	makemytrip.com

Dear Sir, I was supposed to travel from Chennai to Cairo on the 4th of Dec with Gulf Air but unfortunately the flight got cancelled due to the Chennai floods so I changed my flight to the 8th of Dec. So I was supposed to travel to Cairo from Chennai but before the flight took off I received an email 24hrs before the flight from Gulf Air saying that the flight is cancelled. I have attached the email which was sent from Gulf air. Due to this cancellation I had booked another flight from Bangalore and I couldn't show up in Chennai for the 8th Dec flight with Gulf Air and later the flight was operational and it took off. I can't blame anyone for this as it was due to the heavy floods in Chennai. But I was charged a huge penalty where I should have been refunded some amount of the total fare. The following are the details : - Booking Id(4th Dec Chennai to Cairo, cancelled)- NN[protected] Following is my Flight PNR(Gulf Air, Chennai to Cairo) :FYGBHR Ticket Numbers (Gulf Air[protected]th Dec),[protected]th Dec) New Booked ticket Booking ID(8th Dec Bangalore to Cairo) - IN1512B7S069466 Full Name :Rishi Raj TOTAL AMOUNT PAID - Rs 31, 017 CANCELLATION SUMMARY CANCELLATION DATE- 09 Dec '15, 15:39 Hrs REFERENCE NO.-IN1512R7S110400 CANCELLATION PENALTY- Rs. 27927 REFUND AMOUNT-Rs. 1940 REFUND STATUS - Pedning Regards, Rishi