[Resolved]  MakeMyTrip India — To resolve complaint, company took infinite days

Website:makemytrip.com

Dear Sir, I have booked domestic flight ticket NF[protected] on 7th December 2015.in makemytrip.com by seeing the offer FLYNOW. With this code I got 750 rupees credited to my wallet with 3 months validity. On jan 1st 2016 the wallet money got deducted with out any notice.I have raised complaint[protected] on Jan 1st 2016 till now no resolution and hell lot time got wasted to check with customer care. It is better to book with other website and I will avoid this hopeless website. Regards, Varadaraja reddy.
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Aug 7, 2021
Complaint marked as Resolved 
MakeMyTrip India customer support has been notified about the posted complaint.
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Comments

Dear Mr. Reddy,

Greetings from MakeMyTrip Customer support!

Thank you for co-operating with us till the given time period we would like to update with regard to wallet expiration for your booking NF[protected].

With reference to our earlier communication and confirmation received from technical department we would like to inform you that Amount credited to MakeMyTrip wallet for cash back can be utilised by 31st December 2015. As you have not utilised it, It got expired.

Kindly refer the below mentioned link:

http://www.makemytrip.com/promotion/includes/FlightsOffers[protected].php?cmp=disp_vcom_df_38412

We thank you for contacting us. Assuring you best of our services.

Team-MakeMyTrip Care

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