[Resolved] MakeMyTrip Travel Agency — Refund | |
SIR, I train ticket booking make mytrip.com website on 21th july 8.30 pm, Trivandrum to mumbai, ticket is not confirmed, but amount is debited in my account, i send my bank statement to [protected]@makemytrio.com, but he is not response that, my booking id is NR[protected], my money did not received my account till today date, please follow him sir, my no is [protected].i call makemytrip customer care three days only, but he is not response, please kindly my money to received my hand. Was this information helpful? | |
Aug 7, 2021 Complaint marked as Resolved MakeMyTrip India customer support has been notified about the posted complaint. | |
 2 Comments | |
Comments
Dear ajmanikandan
Greetings from Make My Trip !!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further we have once again checked with our finance teamand found that payment was being rejectedBy Gateway (Transaction Cancelled by User from Issuer), hence once again we request you to kindly contact you bank further for the refund to be reflected in your account.
We hope that your concern has been resolved satisfactorily.Assuring you best of our services.
Team-MakeMyTrip Care
Greetings from Make My Trip !!
We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
Further we have once again checked with our finance teamand found that payment was being rejectedBy Gateway (Transaction Cancelled by User from Issuer), hence once again we request you to kindly contact you bank further for the refund to be reflected in your account.
We hope that your concern has been resolved satisfactorily.Assuring you best of our services.
Team-MakeMyTrip Care
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Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
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We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.
We are getting the case facts checked and will connect with an update shortly.
Assuring you best of our services.
Team-MakeMyTrip Care