MakeMyTrip.com — Cheated with refund of cancellation amount.

Address:

Kolkata, West Bengal

An air ticket was booked via MakeMyTrip on 15/8/2014. The amount for booking was Rs.1585. Ref ID: NF[protected]. PNR:HBRJVT I cancelled the ticket on 16/8/2014.The cancellation amount shown in MakeMyTrip and in cancellation email are different.Before Cancellation the cancellation charge shown was 585 Post cancellation the amount to be refunded changed to 874 from 1000. Again on the amount to be refunded in the cancellation email changed to 624. Please find the attachment for both the website amt of 874 and email amt 624. After contacting Customer Care they accepted this error and forwarded this to their concerned dept(Ref ID:[protected]. But after repeated complaints also, they on 20/8/2014 processed a refund of 624.