MakeMyTrip.com — Complaint

Address:Chennai, Tamil Nadu

i have booked an air ticket in the name of swaminathan annamalai on 23rd jan in srilankan airlines thro you to fly maa cmb on 19th feb by ul 123 return cmb maa on 22nd feb by ul127. Rs. 12008/ has been debited from my hdfc bank account, koya, bedu branch, chennai. but tickets have not been confirmed .
kindly refund the amount immediately to the said hdfc account
thanks

swaminathan
my mob no [protected]
my mail id is [protected]@yahoo.com
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Dear psrma,

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:

- Booking ID or

- Email address used at the time of booking

We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care
Dear psrma,

We are sorry to read about the issue. Please accept our sincere apologies for the inconvenience caused.

We are getting the case facts checked and will connect with an update shortly.

Assuring you best of our services.

Team-MakeMyTrip Care
Dear psrma,

Greetings from MakeMyTrip,

In reference to your complaint, please note that refund for INR 12008.00 has been initiated from our end on 13-Feb-15 and same should reflect in your account as per your bank processing cycle. We thank you for contacting us.

Assuring you best of our services.

Team-MakeMyTrip Care

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